Contact Us

To Place an Order by Phone

To place a telephone order, call toll-free 1-800-350-2980

• Monday through Friday 8 AM -  9 PM Eastern Standard Time.
• Saturday 10 AM - 6 PM Eastern Standard Time.
• Closed Sundays.
• We are closed on Labor Day, Memorial Day, Thanksgiving Day, the two days prior to Christmas Day, Christmas Day, New Years Day and 4th of July.

For Customer Service

For customer service, email us at custserv@susanb.com.

You may also call toll-free 1-800-350-2980

• Monday through Friday 8 AM -  9 PM Eastern Standard Time.
• Saturday 10 AM - 6 PM Eastern Standard Time.
• Closed Sundays.
• We are closed on Labor Day, Memorial Day, Thanksgiving Day, the two days prior to Christmas Day, Christmas Day, New Years Day and 4th of July.