Privacy

SusanB. is committed to protecting your privacy. Information we collect during the order process, which ranges from required personal data such as your name and address to facts about your purchasing habits, is then stored on secure servers.

Your information may be used in several ways:

  • To enable us to process, validate and verify your orders
  • To develop new features and services which meet your needs
  • To allow us to personalize the advertising that you see based on your buying habits and preferences
  • To make our future marketing efforts more efficient and beneficial to you
  • To provide advertisers with aggregate information about our user base and usage patterns

We occasionally use third-party providers to facilitate certain aspects of our service, and these service providers may be supplied with limited amounts of data linked to a user name for the purpose of providing services to our customers and fulfilling orders. We do not, however, knowingly collect personal data from children under the age of thirteen.

SusanB.com does not constitute an invitation to buy or the solicitation of an offer to sell products or services in any jurisdiction to any person to whom it is unlawful to make such an offer or solicitation in such jurisdiction.

 

Marketing Email Communications

In several areas on our site, you have the option to join our email list and receive information about our products and promotions. Also, when you provide us with your email address upon registering online or by updating your account, placing an order, participating in a sweepstakes or contest, you will automatically be added to our email list and receive marketing or promotional information from us.

If you do not wish to receive marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all SusanB. marketing emails, or you may email customer service at custserv@susanb.com with the following:

  • The phrase "email unsusbcribe" in the subject line
  • Your email address


Customer Survey

From time to time, SusanB. may conduct online surveys. If you choose to participate, your responses are completely confidential and will be used for statistical analysis only. No information on individual preferences will be shared with any outside organization.

Cookie Technology

We use cookie technology to estimate our customers' preferences and traffic patterns. Using cookie technology is in no way linked to any personally identifiable information. It simply allows us to track and target the interests of our users in aggregate form, analyzing popular areas of the site and product-related visits to enable us to enhance your future shopping at susanb.com.

Security

SusanB. is committed to protecting our customers' personal information. We do this by using industry-standard encryption and password protection technologies. Ordering online at SusanB. is as secure as ordering via a catalog or using a credit card at your favorite store. We use a combination of security technologies and procedures to help protect your personal information. At SusanB., we use SSL (Secure Socket Layering) to protect your information as it travels over the Internet. All of our customer data is stored on secure servers.

Payments

SusanB. accepts Visa, MasterCard, American Express, Discover and Gift Cards.  The cardholder will not be billed until the merchandise is shipped.  We conduct our business in U.S. Dollars.